Privacy Policy

MINE Your Business Virtual Solutions
www.mineyobiz.com
Effective Date: February 15, 2026

1. Introduction

MINE Your Business Virtual Solutions (“we,” “us,” or “our”) operates www.mineyobiz.com (the “Service”).

We provide virtual assistant services, AI consulting, automation strategy, and access to our MYB Gear Up 365 CRM platform, which includes AI-assisted workflows and AI agents, to clients in the United States and internationally.

This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, use our services, or communicate with us.

We are committed to protecting your privacy and being transparent about how your information is handled. We collect only the information reasonably necessary to provide our services.

2. Information We Collect

We collect information necessary to provide and improve our services.

A. Personally Identifiable Information

• Full name
• Email address
• Phone number
• Mailing or billing address
• Business name
• Payment information (processed securely by our payment providers; we do not store full credit card numbers)

B. Account & CRM Data

• Login credentials
• User roles and permissions
• Contact records you upload
• Notes, documents, communications, or other content stored within the platform
• Workflow data generated through automation or AI agents

Clients using our CRM platform are responsible for ensuring they have obtained appropriate consent and legal authorization to upload and process personal data within the platform.

C. Device & Technical Information

• IP address
• Browser type
• Device type
• Operating system
• Cookies and tracking technologies

D. Usage & Behavioral Data

• Pages visited
• Time spent on pages
• Features used
• Links clicked
• CRM interaction activity

E. Communications Data

• Emails and contact form submissions
• SMS/text message communications
• Customer support inquiries

3. Lawful Basis for Processing (International Users)

If you are located in the European Union, United Kingdom, or other regions with data protection laws, we process your information based on:

• Your consent (for example, marketing emails or SMS messages)
• Performance of a contract (providing services you purchase)
• Legitimate business interests (improving services, ensuring security, preventing fraud)
• Compliance with legal obligations

4. How We Use Your Information

• Deliver virtual assistant and AI consulting services
• Operate and maintain the MYB Gear Up 365 CRM platform
• Power workflow automations and AI agents within the CRM
• Process payments and manage subscriptions
• Provide onboarding and customer support
• Send important service-related communications
• Improve our website and offerings
• Send marketing communications if you opt in
• Send SMS/text messages with your express written consent

You may unsubscribe from marketing emails at any time using the link provided in our emails.

5. AI-Assisted Services, AI Agents & Technology Providers

To enhance efficiency and service delivery, we use secure technology platforms and artificial intelligence systems, including AI agents operating within our CRM environment.

• Workflow automation
• Customer communication sequencing
• Lead categorization and tagging
• Data organization and analysis
• Content drafting and research
• Operational optimization

AI agents function within defined workflows established by MINE Your Business Virtual Solutions and operate under human oversight.

Our AI systems do not engage in fully automated decision-making that produces legal or similarly significant effects without human review.

We utilize reputable technology providers for password management, project management, communications, hosting, analytics, CRM infrastructure, and AI-supported processing. These providers are required to maintain confidentiality and use information only to provide services to us.

We do not use client data to independently train artificial intelligence systems beyond the scope of delivering requested services.

All client data processed through these systems is handled with appropriate safeguards consistent with applicable privacy regulations.

6. SMS/Text Messaging Policy

If you opt in to receive SMS/text messages from MINE Your Business Virtual Solutions, messages will be sent from (337) 454-5595.

• You provide express written consent to receive messages at the number you provide.
• Messages may include service updates, appointment reminders, onboarding communications, account notifications, and promotional offers.
• Message frequency may vary.
• Message and data rates may apply.

You may opt out at any time by replying STOP to any message sent from (337) 454-5595.

For assistance, reply HELP or contact us at:

Phone: (337) 623-4442
Text Line: (337) 454-5595
Email: therese@mineyobiz.com

Mobile Information Protection: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All mobile information, including phone numbers and SMS consent data, will be used solely for communications directly related to the services you have requested. Text messaging originator opt-in data and consent will not be shared with any external parties for their own marketing purposes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance, analyze engagement, remember preferences, and maintain security.

You may control cookies through your browser settings. Our website does not currently respond to “Do Not Track” browser signals.

8. Data Sharing & Service Providers

We may use trusted service providers to support our operations, including payment processors, communication platforms, hosting providers, CRM infrastructure providers, analytics tools, and secure business management systems.

These providers are required to use your information only to perform services for us and to maintain confidentiality.

We do not sell your personally identifiable information.

9. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place.

10. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, information is securely deleted or anonymized.

11. Data Security & Incident Response

We implement reasonable administrative, technical, and physical safeguards to protect your information.

If we become aware of a data security incident affecting personal information, we will take reasonable steps to investigate, mitigate, and notify affected individuals where required by applicable law.

12. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent

To exercise your rights, contact:

Therese Winters
MINE Your Business Virtual Solutions
8733 Siegen Lane, Suite 141
Baton Rouge, LA 70810
Phone: (337) 623-4442
Email: therese@mineyobiz.com

13. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

15. Legal Disclaimer

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. You should consult a qualified legal professional to ensure compliance with laws applicable to your business and client locations.